Terms & Condition

Terms & Conditions

Welcome to Dropkart. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

  • These Terms & Conditions govern the use of our website and the purchase of products from our store.

  • By placing an order, you agree to these terms in full.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

  • We strive to ensure all product descriptions and prices are accurate; however, errors may occasionally occur.

  • All orders are subject to availability and confirmation of payment.

  • We reserve the right to refuse or cancel any order at our discretion.

3. Delivery

  • Standard delivery time is 6–7 business days after order processing.

  • In rare cases, delays may occur due to customs, supplier issues, or external factors beyond our control.

  • You will be notified via email with tracking information once your order has been shipped.

4. Returns & Refunds

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

  • Approved refunds will typically be processed within 10–15 business days after inspection of the returned product.

  • Items must be returned unused, in original packaging, and with proof of purchase.

  • Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the product is faulty or incorrect.

5. Payment

  • We accept secure online payments through Razorpay.

  • All transactions are processed in Indian Rupees.

6. Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • Product usage is at the customer’s own risk.

7. Privacy Policy

  • Customer information is collected solely for order fulfillment and customer service.

  • We do not share or sell personal data to third parties.

8. Contact Us

For questions, concerns, or support, please reach out at:
📧 Email: vanshdropwork@gmail.com
📞 Phone: 9156731749